Purpose
The purpose of this Statement is to define, establish and share our management policies to serve as guidelines for strategies, operations and decisions by all members of the ProPart team. It also provides our stakeholders an insight into our approach to corporate governance.

• Clients
• People
• Systems and Processes (SaP)
• Resources

1. Relationship: We will strive to be, in spirit and in letter, a value adding partner to all our clients during the entire lifetime of our relationship.
2. Offerings: We will design and deliver to our clients products and services that add to the competitive strength of our clients. We will deploy our organisational strength to design, develop and deliver such services and products.
3. Choice: We will provide to our clients a range of service offerings, use of applications of their choice, flexible length of engagement and choice of delivery mode.
4. Service: We will relentlessly strive to deliver superior performance in all areas of customer value like cycle time, quality, cost, scalability, adaptability, and accessibility.

1. Respect: We will respect our people for what they are.
2. Value: We will value our people for what they bring us.
3. Opportunity: We will provide each one of our people a fair opportunity to perform, to succeed, to grow and to develop to become the very best that they can be. We will empower as well as challenge them to give out their best.
4. Sharing: We will share our success and the rewards and glory that it brings with our people who have contributed to such success.
5. Caring: We will be fair, consistent and considerate in the way we treat our people.
6. Transparency: We will be transparent in all our dealings with them and share information on a 'need-to -know' basis.
7. Nurture: We will emphasize client-focus, pride in performance, continuous learning, innovation and creativity as integral part of their work.
8. Environment: We will strive to make working here fun, joy and fulfilment.
9. Expectation: We will expect our people to learn and display integrity, complete commitment, full effort, passion for quality and excellence, and a spirit of sharing with and caring for fellow colleagues.
10.  Tolerance: We will tolerate bona fide mistakes and permit honest difference of opinion. 
11.  Discipline: We will not tolerate indiscipline or dishonesty.

1. Focus: We will orient our Systems and Processes (SaP) to deliver the best customer value at the least combined cost of all resources.
2. Design: Our SaP will be flexible and ready to dynamically respond to customer value requirements and people needs.
3. Technology: We will leverage technology to automate those SaP that can best be delivered by technology.
4. Automation: We will deploy technology wherever it can favorably replace human frailty.
5. User Experience: We will design our SaP to be user friendly – our clients, our people and our business associates, in particular.
6. Excellence: We will benchmark our SaP against the best in class, bench-learn and continuously try to be the best in class.

1. Fair Dealing: We will be honest, fair and equitable in our financial dealings.
2. Best Value Pricing: We will strive to obtain the best possible price from our clients and simultaneously deliver the best-value-for-price to them.
3. Shareholder Value: We will continuously strive to increase the shareholders value.
4. Growth: We will pursue both the basic paths to growth:
   • Organic growth, and 
   • Growth by acquisition and alliances
5. Balanced Perspective: We will strike a judicious balance between the long term needs for business continuity and growth, on the one hand, and the short term needs for profits, bonuses and dividends.
6. Meeting Obligations: Meeting our financial obligations will be guided by the following priorities:
   1. Statutory obligations
   2. Client service and business development requirements
   3. People compensation commitments
   4. Business Partners (Banks and Vendors) obligations
   5. Minority shareholders dividend obligations